Shipping & Returns
We want you to love your Mojoy experience from order to delivery and beyond
🚚 Shipping Information
Free Shipping
We offer free standard shipping on all orders across India. No minimum order required!
Delivery Timeline
- Standard Shipping: 3-7 business days
- Express Shipping: 1-3 business days (₹99)
- Same-Day Delivery: Available in select cities (₹199)
Order Processing
Orders are processed within 1-2 business days. You’ll receive a confirmation email with tracking information once your order ships.
Packaging
All orders are carefully packaged in eco-friendly materials to ensure your items arrive in perfect condition while minimizing environmental impact.
↩️ Returns & Exchanges
30-Day Return Policy
Not completely satisfied? Return unworn items within 30 days for a full refund or exchange.
Return Conditions
- Items must be unworn and in original condition
- Original tags must be attached
- Items must be in original packaging
- Return initiated within 30 days of delivery
How to Return
- Log into your account and select “Return Items”
- Choose items to return and reason
- Print the prepaid return label
- Package items and drop off at any courier location
Refund Timeline
Refunds are processed within 5-7 business days after we receive your return. You’ll receive an email confirmation once processed.
Need Help?
Our customer support team is here to help with any questions about shipping, returns, or exchanges.
